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Our Office Team


Our Chief Executive Officer, Gareth Jones


Designated Safeguarding Lead with overall responsibility for managing Malvern Special Families, including strategy, fundraising and community links. Gareth started his career as a volunteer with play schemes for children with disabilities and qualified as a registered nurse for learning disabilities in 1991. Gareth has held senior management positions at a variety of local and national charities. Gareth joined us in 2019.


Our Service Manager, Caroline Conein 


Caroline has been part of the MSF family since 2007. She is responsible for the delivery of services; staff recruitment, training and support of our playworker team of up to 100 staff. Caroline is the lead for quality assurance within the organisation and supports the playleaders to maintain a culture of excellence throughout the clubs. 


Our Office Administrator, Helen Link


Helen will help you with all general enquiries. Please contact her for registering your child and settling them in at our clubs. Helen is responsible for all club bookings and invoices. Helen joined us in 2017.

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